Event Ticketing Terms and Conditions

Last updated: February 21, 2025

Before you purchase tickets, we recommend you read the following event ticketing terms and conditions.

In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy the tickets to Vox Lumiere. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’, and similar terms, will indicate the organizers of Vox Lumiere.

By opting to purchase, allocate or possess tickets to Vox Lumiere, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter the Vox Lumiere event.

Please note that Vox Lumiere reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organizer kshpresents.com. These changes will relate back to the date of purchase of Vox Lumiere tickets.

The price of Vox Lumiere tickets is non-negotiable.

The ticket you purchase represents a revocable license for you to access the Vox Lumiere performance at the venue on the date and time stated on the ticket. The license includes the revocable right to attend the Vox Lumiere performance. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry to the venue.

The bearer has to assume full responsibility for the Vox Lumiere tickets once they are received. Vox Lumiere has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed, or rendered unusable in any other way.

Kindly note that kshpresents.com is the sole authorized source for purchasing Vox Lumiere tickets. If you obtain your ticket(s) from any other unauthorized source, you take on the risk of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonor such stolen/counterfeit tickets and declare them as void.

The Vox Lumiere tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior written approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

Please note that Vox Lumiere tickets cannot be redeemed against cash, credits, or any other benefits.

Vox Lumiere has the right to investigate if there has been any violation of the Vox Lumiere ticketing terms and conditions. In case of any conflicts, the decision of Vox Lumiere will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).

The event service will be deemed to have been delivered in its entirety as soon as Vox Lumiere starts on the date stated on the ticket. From that point on, no refund requests will be entertained.

If you are not able to access the venue or any particular section(s) of the venue due to delays, federal regulations, organizer policies, weather-related problems, emergencies, venue shutdown/evacuation, or any other reason, you will not be eligible for any refunds or future credits.

If Vox Lumiere is canceled in its entirety due to any unforeseen circumstances, Vox Lumiere has the sole and absolute right to:

i) reschedule the event, or
ii) issue a partial/full refund, or
iii) not issue any refunds.

Please note that the decision of the issuer in such cases will be deemed final and binding.

If Vox Lumiere is canceled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of Vox Lumiere will be considered final.

If Vox Lumiere has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.

Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. Vox Lumiere cannot be, in any way, held liable for that.

All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.

Vox Lumiere is a ‘rain or shine’ event. By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending Vox Lumiere is as follows:

Guests 17 and up can buy tickets with a valid photo ID
Guests 6–16 must be accompanied by an adult 21 or older

If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, they will not be granted entry to Vox Lumiere. No refunds, full or partial, will be issued either.

At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.

By purchasing Vox Lumiere tickets and presenting the same at the venue, you give your consent to Vox Lumiere to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage.

You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.

Vox Lumiere does not take any responsibility for personal/financial damages caused to you at the venue or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.

Vox Lumiere follows a common ‘zero-tolerance policy’ towards unauthorized drug usage or carrying at the venue, AND towards any type of behavior/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at Vox Lumiere and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.
By entering our Vox Lumiere event you are entering an area where photography, audio, and video live-streaming and/or recording may occur.

Your entry and presence on the event premises constitutes your consent to be photographed, filmed (including live-streamed), and/or otherwise recorded, and to the release, publication, exhibition, or reproduction of any and all recorded media of your appearance, voice, and name for any purpose whatsoever in perpetuity in connection with Vox Lumiere and its initiatives, including, by way of example only, use on websites, in social media, news, and advertising.
By entering the event premises, you waive and release any claims you may have related to the use of such media of you at the event, including, without limitation, any right to inspect or approve the photo, video or audio recording of you, any claims for invasion of privacy, violation of the right of publicity, defamation, and copyright infringement or for any fees for use of such recorded media.
You understand that all photography, filming (including live-streaming) and/or recording, will be done in reliance on this consent. If you do not agree to the foregoing, please do not enter the event premises.

Please note that you purchase Vox Lumiere tickets of your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that was used for the transaction. Further refund/return/cancellation requests will not be entertained either.

In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

If you have any questions about these Event Ticketing Terms and Conditions, You can contact us by visiting this page on our website: https://kshpresents.com/contact